Modified 17 SEP 2023
If you no longer wish to use the Reyade platform and want to delete your account, follow these simple steps:
1. Open the Reyade Application: Launch the Reyade application on your device.
2. Access Your Account Page: Tap on the user icon, located as the first option from the left side of the screen. This will take you to your account page.
3. Navigate to Edit Profile: Within the account page, locate and select the "Edit Profile" option. This will allow you to make changes to your account settings.
4. Scroll Down: Scroll down through the edit profile page until you reach the bottom.
5. Confirm Account Deletion: At the bottom of the page, you will find a question asking, "Do you want to delete your account?" Answer this question by selecting "Yes."
6. Account Deletion Confirmation Popup: After confirming your decision, a popup message will appear, providing details about the account deletion process. Read the message carefully and confirm your intention to delete your account. Please note that this will initiate a 30-day countdown before your account is permanently deleted.
7. Apply Changes: To finalize the account deletion process, click on the "Update Profile" button. This will apply the changes and initiate the 30-day countdown.
Important Notes:
- Account Deletion Consequences: Deleting your account will remove all associated data and personal information from the Reyade platform. However, for transactional, historical, and auditing purposes, relevant data will be archived.
- Inaccessible Data: Once your account is deleted, you will no longer have access to any previous data, even if you register again using the same email address.
- Retention of Blocked Accounts: For security purposes, the email addresses and phone numbers associated with blocked accounts will be saved to prevent potential attacks.
By following these steps, you can successfully delete your account from the Reyade platform. If you have any further questions or need assistance, please don`t hesitate to contact our support team.
To contact our Officer
If you have an enquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Officer as follows:
By Email:
reyadeapp@gmail.com By Mail:
building 2082, road 5669, block 356,
Manama, Kingdom of Bahrain